Our commitment to provide our customers with a high quality, durable product is reinforced by our lifetime limited warranty.

The lifetime limited warranty certifies that Kitchen Fair products are free from defects in material and craftsmanship for the lifetime of the original consumer. If your product has a heat control, cord, knob, or handles such specific component parts are warranted for one (1) year from the date of purchase.

If service should be necessary please contact the Customer Service Department for instructions. Customers outside the United States should contact their distributor for instructions. Customers may then return the product properly packaged and postage paid along with their name, address, telephone number, and a description of the claimed defect. Any part or parts, which upon examination by the manufacturer, are found to be defective will be replaced with a similar product without charge during the warranty period.

This warranty does not apply to damage caused by accidents, misuse, abuse, commercial use, neglect, tampering, alterations, ordinary wear and tear, or service by unauthorized personnel. Product that has been damaged by use with excessively high heat; or product that is discolored, stained, marked, warped, or pitted indicates use other than that recommended by the manufacturer, will not affect the performance of the product, and is not covered by this warranty. Minor imperfections, surface nicks, and slight color variations are inherent in the character of products with non-stick coated interiors and porcelain exteriors, will not affect the performance of the products, and are not covered by this warranty.

This warranty is limited to the original consumer and it is not transferable. If the product was not purchased new from an authorized dealer, distributor, or representative of the manufacturer, this warranty is null or void. If it is determined that the product is not covered by this warranty, the consumer may buy a replacement product at a reduced price using the current discount percentage at the time of the replacement. The reduced price will be below the current retail price plus applicable shipping charges and sales taxes.

The manufacturer’s liability under this warranty is limited to repair or replacement of the defective product at the manufacturer’s sole option. The manufacturer shall not be liable for any incidental or consequential damages whether direct or indirect. This warranty is expressly granted in lieu of all other warranties of merchantability and fitness for a particular purpose.